[FAQs About Us]
[FAQs On Security]
[Our Return Policy]
Someone Special Security FAQS
Our Commitment To Your On-Line Security
How do you place an order?
To order an item, simply click on the "Click Here To Purchase" link. A table will appear with all the items you have selected to purchase. You may modify the quantities in your cart by clicking the "Modify" link. When you are ready to complete your order, click on the link and you will be shown 3 options. If your browser supports a Secure Socket Layer, you may choose this option. If not, you may select to process the order directly to the server in an unsecured process. Or, if you wish, you can print out your order and then fax it to us. If you prefer to place an order with a human being, simply call our 800 number. We are open Monday - Saturday, 10:00 - 5:00 EST.
How do you confirm orders?
All orders are confirmed by an automatic e-mail response. When the order is received in our office, you will be notified about the stock status, when it will be shipped and the approximate time en route to you or the address you have requested. A UPS tracking number will be e-mailed so you can track the package through the UPS site at www.ups.com. If an e-mail address is not given, and the product is not in stock, we will notify you by telephone.
How long do the orders remain on the server?
All orders are removed from our remote server with 24 hours and moved to our local machine.
Do you out-source your credit cart processing?
No. All orders are processed manually in our Cherry Hill, NJ location. Credit cards are billed only when the product is shipped.
Do you give out the names of your customers?
No. We have maintained the confidentiality of our customer list since 1975. We have not in the past, nor will we in the future, make a list of our customers available to any outside party.
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*Availability subject to change without notice
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All orders must be UPS deliverable.
Someone Special
2050 Springdale Road, #500
Cherry Hill, NJ 08003
(856) 424-1914 - (800) 237-7656
Due to the nature of Limited Edition collectibles, design, color, and content may vary with each item pictured.
All contents copyright © 1996 - 2008.
Charlotte's Someone Special.
All pictures used with permission.
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Someone Special Logo is a Registered Trademark of Charlotte's Someone Special.
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Charlotte's Someone Special is an authorized dealer for Artesania Rinconada, Artis Orbis, Belleek Parian China, Blue Hats of Bravery, Boehm Porcelain, Brambley Hedge, Bulova Clocks, Bunnykins, Chamart Limoges, Crystal World, Faberge, Franciscan, Goebel, Giuseppe Armani, Guitar Mania, Harbour Lights, Johnson Brothers, Kitty's Critters, Krystonia, Lenox, Lenox Classics, Lladro, M.I. Hummel, Madame Alexander, Marquis by Waterford, Mats Jonasson, Monarch Crystal, NAO by Lladro, Ne'Qwa Art, Pipka, Possible Dreams, Poulty in Motion, Precious Moments, Primal Visions, Red Hats of Courage, Royal Doulton, Royal Worcester, Sandra Kuck, Scaasis, Seiko Clocks, Spode, Swarovski, Trail of the Painted Ponies, Vanmark, Waterford, Wedgwood and Westland.